100% Original VELUX® Expert Advice Perfect Fit support@blindoshop.com

Contact

Since we support customers across Europe in multiple languages, email is our preferred method of contact.
It ensures precision, allows us to thoroughly analyze your inquiry, and helps prevent any misunderstandings due to language barriers.
We typically reply to all messages in your native language within a few business hours.

Contact form

Using this form is the quickest and most reliable way to reach our support team. Simply provide the details below, and we will handle your request immediately.

Prefer to write directly?

You can also contact us by sending a message to our main customer support email:

support@blindoshop.com

Company Data

Arttel
ul. Gajowicka 95/112
53-421 Wrocław, Poland
EU VAT Number: PL8992241856

Shopping Basket

Where to find Size & Type?

We know that choosing the right size can be stressful. That’s why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window’s type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn’t fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That’s why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window’s type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn’t fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That's why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window's type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn't fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That's why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window's type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn't fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com