100% Original VELUX® Expert Advice Perfect Fit support@blindoshop.com

Guarantee

BlindoShop.com specializes in authentic VELUX® accessories with a solid 3-year warranty on all roller blinds, pleated blinds, and sun protection items from date of purchase. The warranty covers defects in material, production, or design during standard usage when installed per manual.

Your Warranty Benefits

Fast, direct support – we handle claims without manufacturer procedures. Simple process – just email us your order number, issue description, and defect photos to support@blindoshop.com with subject “Warranty Claim – VELUX – [Order No]”. We respond within 1-2 business days.

Claim Procedure

Speed up processing by including product ID label photo (on roller cassette) and installation details (who installed, when fault appeared). No receipt needed – order number locates your purchase. Processing time: initial review within 48 hours; total time depends on repair/replacement.

Contact Details

Email: support@blindoshop.com
Hours: Mon–Fri 9:00–17:00

Important Notes

This 3-year guarantee covers all VELUX internal/external blinds in our store per VELUX Group standards. Genuine VELUX blinds are safe for roof windows and do not void window warranty – perfect fit, no structural changes needed.

Shopping Basket

Where to find Size & Type?

We know that choosing the right size can be stressful. That’s why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window’s type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn’t fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That’s why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window’s type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn’t fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That's why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window's type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn't fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com

Where to find Size & Type?

We know that choosing the right size can be stressful. That's why we created a simple, guaranteed process that eliminates the risk. Do not measure your windows. Follow these simple steps instead:

  • Step 1. Open the VELUX roof window

    Locate the data plate on the top right or left corner of the sash. It contains your window's type and size:

    VELUX data plate with window code example

    Example above: VELUX window type is GGL, window size is MK04.

  • Step 2. Select these details on the product page

    Use the window type and size from the data plate to select the matching option from the dropdown list on the product page. That is all you need to ensure a perfect fit.

  • Fit Guarantee: we take full responsibility

    If you provided the correct code and the roller blind doesn't fit, we will replace it at our expense or refund you.

Still not sure? Send us a photo of your window data plate: support@blindoshop.com